SINO WPC

1. Do you ship your merchandise worldwide?

Yes, we will send our merchandise worldwide by international express mail, and it usually takes about one week to deliver.

2. How long will it take for my order to be processed and delivered?

Once you have submitted the order, it will normally take (1-2) working days for us to process the order and please allow (7-9) days for delivery via Parcel Force. Currently, we do not offer overnight shipping.

3. What kind of currency do you accept?

At present, we accept UK pounds (USD, GBP, and EUR). If you are ordering from another country, your credit card statement will reflect the converted amount based on your bank's exchange rate on that day.

4. What should I do if the items were damaged upon receipt?

You need to inform us immediately upon receipt of shipment. Once you noted the product was damaged during shipment, we may require the item to be sent back to us or have the picture of the damaged item to be reviewed before we send out a new replacement or issue a refund.

5. How much shipping will be charged for each order and how can I track my parcel online?

The tracking information will be sent by email once the items have been shipped. We offer (free shipping) for all your orders now. The shipping of the items is online traceable.